Privacy Policy

Introduction

Welcome to https://live-dealer-games.surepickspro.com (hereafter referred to as “Live Dealer Games,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information from our users worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our website at https://live-dealer-games.surepickspro.com
Mobile applications and software we offer
Online services and products provided by Live Dealer Games
Interactions through emails, phone calls, texts, and other communication channels

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing your data, so we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines our practices for the following activities:

User Accounts: When you create an account with us, we collect and store personal information necessary for account management.
Website Visits: We track visits to our websites, including pages viewed, and may use this data for analytics and personalization.
Communication: We communicate with users through emails, newsletters, phone calls, and texts, and we respect your consent and preferences in these interactions.

Personal Data Collection

Live Dealer Games collects various types of personal information to provide and improve our services. Here’s a detailed breakdown:

Account Information: This includes usernames, passwords, account settings, and profile details.
Payment Details: We securely process payment information required for transactions on our platform.
Financial Data: We may collect financial records to facilitate billing and accounting processes.
Purchase History: Details of your purchases, including products or services acquired through us.
Mobile Device Identifiers: Unique device identifiers, which help us recognize your device for technical support and analytics.
Location Data: Information about your location, which we may use to personalize content and services.
Feedback and Reviews: Your comments, reviews, and suggestions are valuable for service improvement.
Social Media Details: If you choose to connect our platform with your social media accounts, we’ll access certain information from those platforms.
Product Interaction: We track how you interact with our products and services, including clicks, page views, and feature usage.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several essential purposes:

Strictly Necessary: These cookies enable core functionalities like login, account management, and secure transactions.
Preferences: They remember your preferences and settings to provide a personalized experience.
Analytics: We use analytics cookies to understand user behavior, measure website performance, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

Live Dealer Games retains personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the retention period expires, or when these purposes no longer apply, we securely delete or anonymize your data.

Security Measures

We prioritize data security and implement robust measures to protect your information:

Encryption: We use encryption for data at rest and in transit to ensure secure communication.
Secure Third-Party Processing: We engage trusted third parties to process payments and other sensitive operations, ensuring they adhere to strict privacy standards.

Children’s Privacy

Live Dealer Games does not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights (Depending on Jurisdiction)

The privacy laws in various regions grant individuals specific rights regarding their personal data. Here are some of your rights, tailored to different jurisdictions:

Access and Rectification: You have the right to request access to and correction or deletion of your personal information.
Erasure (Right to be Forgotten): In certain circumstances, you can ask us to erase your data.
Data Portability: You may have the right to receive your personal data in a structured format and transfer it to another controller.
Objection/Withdrawal of Consent: You can object to or withdraw your consent for processing activities, such as direct marketing.
Non-Discrimination: Laws in some regions prohibit discrimination against individuals who exercise their privacy rights.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your request as quickly as possible and within the timeframes set by applicable law.

Changes to Privacy Policy

Live Dealer Games reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in Live Dealer Games, and we are committed to protecting your privacy throughout your interaction with our services.